Privacy Policy
Your privacy matters.
At AZI Rituals, we believe trust is just as important as craftsmanship. We only collect the information we need to process your orders, improve your experience, and communicate with you when necessary.
We never sell your personal information.
1. Information We Collect
When you place an order, create an account or contact us, we may collect:
- First and last name
- Email address
- Phone number (if provided)
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Order history
- Messages sent through our contact form
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Respond to your questions and requests
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Send marketing emails, only if you've chosen to receive them
3. Payment Information
AZI Rituals does not store your credit or debit card details.
Payments are processed securely by our trusted payment partners.
4. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.
You can manage or disable cookies through your browser settings at any time.
5. Marketing Emails
If you subscribe to our newsletter, we may occasionally send you updates about new collections, rituals, exclusive offers and inspiring content.
You can unsubscribe at any time by clicking the link included in every email.
6. Sharing Your Information
We only share your information when necessary to provide our services, such as:
- Payment providers
- Courier services
- Website and e-commerce platform providers
We never sell your personal information to third parties.
7. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss or misuse.
8. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw your consent for marketing communications
- Request a copy of your personal data
To exercise any of these rights, please contact us at hello@azirituals.ro.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.
The latest version will always be available on this page.
10. Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at hello@azirituals.ro.
Your trust is part of every ritual. Thank you for placing it in us.
Your Data, your Rights
Your personal information belongs to you. AZI Rituals is committed to handling your data responsibly, transparently, and in accordance with the General Data Protection Regulation (GDPR).
Under GDPR, you have the right to
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request the deletion of your personal data ("Right to be Forgotten").
- Restrict or object to the processing of your personal information where applicable.
- Withdraw your consent at any time for marketing communications.
- Request a copy of your personal data in a portable format.
How to Exercise Your Rights
If you would like to exercise any of these rights, simply contact us at hello@azirituals.ro.
We'll respond as quickly as possible and always within the timeframes required by applicable law.
Data Protection
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.
Only authorized personnel and trusted service providers have access to your data when necessary to provide our services.
Data Retention
We retain your personal information only for as long as necessary to:
- Process your orders
- Fulfil our legal obligations
- Resolve disputes
- Improve our services where permitted by law
Once your information is no longer required, it will be securely deleted or anonymized.
Questions?
If you have any questions about how we process your personal information, we're here to help.
Respect for your privacy is part of every ritual.