Terms & Conditions
Clear terms. Honest relationships.
We believe every great ritual begins with trust. These Terms & Conditions explain how AZI Rituals operates, what you can expect from us, and what we ask from you when using our website or placing an order.
By accessing this website or purchasing our products, you agree to the terms outlined below.
1. About AZI Rituals
This section is currently being updated. Our legal business information, including company details, registration number, tax identification number and registered address, will be published here before our official launch.
For any questions in the meantime, please contact us at hello@azirituals.ro.
2. Products
We do our best to ensure that all product descriptions, images and information are accurate.
Because every product is handcrafted, slight variations in colour, texture or appearance are part of their unique character and should not be considered defects.
3. Orders
Once an order has been placed, you'll receive an order confirmation by email.
AZI Rituals reserves the right to refuse or cancel orders in exceptional circumstances, including payment issues, pricing errors or product availability.
4. Prices & Payments
All prices displayed on our website are listed in RON and include applicable taxes where required.
Available payment methods will be displayed during checkout.
5. Shipping
Shipping times, delivery estimates and shipping costs are described in our Shipping & Returns policy.
6. Returns & Refunds
Returns are handled in accordance with our Shipping & Returns policy.
As our massage candles are cosmetic body care products, opened or used items cannot be returned unless they arrive damaged, defective or incorrect.
7. Product Use
Our massage candles are intended for external use only. Please read all instructions before use.
AZI Rituals cannot be held responsible for improper use of its products.
8. Intellectual Property
All content on this website (including photographs, product descriptions, branding, logos, graphics and text) is the intellectual property of AZI Rituals and may not be copied, reproduced or used without prior written permission.
9. Limitation of Liability
AZI Rituals is not responsible for delays caused by shipping providers, force majeure events or circumstances beyond our reasonable control.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Contact
If you have any questions regarding these Terms & Conditions, please contact us at hello@azirituals.ro.
Trust is part of every ritual. Thank you for choosing AZI Rituals.