FAQs

Each order is handcrafted and typically prepared within 2-5 business days. Larger orders or busy periods may require a little more time, but we'll always keep you updated.

If your order hasn't entered production yet, we'll do our best to help. Please contact us as soon as possible at hello@azirituals.ro.

Yes. At checkout, tick “This is a gift” and write your message for the note, and we will add it to the parcel.

Yes. We ship worldwide. Shipping times and costs vary depending on the destination.

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number.

If you're located in Bucharest, personal delivery may be available for selected orders.

Yes. Our massage candles are carefully formulated with skin-loving ingredients such as natural waxes, botanical oils and nourishing butters.

Always perform a patch test before first use if you have sensitive skin.

No. Massage candles melt at a much lower temperature than traditional candles, creating a warm massage oil that's designed to be comfortable on the skin.

Always test the temperature on your wrist before applying.

Absolutely. You can enjoy it simply for its fragrance and ambiance, or melt it into a warm body oil for massage.

We recommend allowing the wax to melt evenly across the entire surface before extinguishing the flame. This helps prevent tunnelling and ensures an even burn.

Blow the flame out gently or use a candle snuffer. Allow the oil to cool slightly before pouring.

Our massage candles are crafted with carefully selected natural ingredients, including soy wax, nourishing butters and botanical oils. Each product page contains the complete ingredient list.

Our massage candles are made using vegan-friendly ingredients.

Never. We do not test our products on animals.

Unused products may be returned within 14 days of delivery. Due to hygiene reasons, opened or used cosmetic products cannot be returned unless they arrive damaged or defective.

Please email us within 48 hours of delivery, including a few photos of the package and the product. We'll resolve the issue as quickly as possible.

Yes. We're always excited to collaborate with boutiques, spas, wellness studios and selected retailers. Please contact us at admin@azirituals.ro.

Our massage candles are made with carefully selected ingredients. However, pregnancy is a unique journey, and certain essential oils may not be recommended during this time.

We always suggest consulting your healthcare professional before using any scented body care products during pregnancy.

In most cases, our massage candles can be used while breastfeeding. However, we recommend avoiding application directly on the chest area before feeding and consulting your healthcare professional if you have any concerns.

Each ritual is created with a different intention.

• Inner Calm: for moments of relaxation and mental clarity.
• Reconnect: for slowing down and reconnecting with yourself or your partner.
• Zen Aura: for creating a peaceful atmosphere and letting go of the day.

Not sure which one is right for you? Feel free to contact us. We’re always happy to help you find your ritual.

Burn time depends on the candle size and how it's used. As a guide:

• 100 ml: approximately 15-20 hours
• 200 ml: approximately 35-40 hours

For the best experience, allow the wax to melt evenly across the surface during each burn and follow our Candle Care guide.

After approximately 15-20 minutes of burning, enough warm oil is usually melted for a relaxing massage. The exact amount will vary depending on the candle size and how long it has been burning.

Massage candles are designed to melt at a much lower temperature than traditional candles. The melted oil should feel comfortably warm, not hot, but we always recommend testing a small amount on the inside of your wrist before applying it to the skin.